Your product(s) will ship in plain brown cardboard box(es). Nothing appears on the outside of the box except the shipping label with the shipper listed as KTM Enterprises, LLC

All orders are shipped via Federal Express Ground unless otherwise specified. Federal Express cannot deliver to PO Boxes, so we must have a physical street address for delivery. Normal shipping time is approximately 3-5 business days within the continental U.S.. When all items are in stock, we can often ship them out the next business day that the order is received However, please allow 24-48 hours for processing, especially during busy holiday periods and following a weekend.

Please note that although Federal Express is normally very reliable, we cannot be responsible for occasional delivery delays caused by Federal Express. If a package is lost in transit, we will trace the package for you through Federal Express. If it still cannot be located after the trace, we will re-ship your order at no extra cost to you.

Address Corrections:
You are responsible for entering the correct shipping address when checking out with our online cart system. Our fulfillment system utilizes the same information to process shipping labels. In the event you enter the wrong address you "the user" will be responsible for address correction fees or for non-receipt of merchandise due to inaccurate information. This includes apartment numbers, suite number and route boxes.